Help Center

For First Time Visitors

• Frequently Asked Questions
• Privacy Policy
• Contact Us
• Other Ways to Order
• Site Problems
• Returns and Exchanges

Ordering

• Finding Products
• Shopping Cart
• Checkout
• Order Status
• Multiple Ship-to Locations
• International/Express Shipping

Your Membership Account

• Advantages of Membership
• Managing Your Account

Contact Light Impressions

At Light Impressions, we pride ourselves on fast, friendly, personalized service. Here's how to reach us:

E-MAIL
We have one convenient e-mail address that fits all your needs

• For questions about your order: help@archivalbrands.com
• For questions about our products: help@archivalbrands.com

PHONE & FAX

• Toll-free phone: 1-888-222-2054
• Toll-free fax for orders: 1-866-592-8642

MAIL

• Orders: Light Impressions, 100 Carlson Rd, Rochester, NY 14610
• Returns: Light Impressions, Returns, 100 Carlson Rd, Rochester, NY 14610 (Please call 1-800-975-6429 Monday through Friday, 9AM-5PM (ET) to ensure proper handling of your return.)

ADDRESS

• 100 Carlson Rd, Rochester NY 14610